Introduction
The OECS Business Council (OBC) (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our platform and related services (collectively, the “Services”). By using the Platform, you consent to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our Platform immediately.
Information We Collect
We collect certain information from and about users of our website and services in order to operate effectively and provide you with the best possible experience. This information may include:
1. Information You Provide to Us
We collect personal information you voluntarily provide when you:
- Register for an account
- Fill out forms on the website
- Subscribe to our newsletters or updates
- Contact us with inquiries or support requests
- Participate in surveys, promotions, or feedback activities
This may include your name, email address, phone number, mailing address, username, and any other information you choose to provide.
2. Automatically Collected Information
When you access or use the website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Referring and exit pages
- Dates and times of access
- Clickstream data and usage patterns
We may use cookies, pixels, and similar technologies to collect some of this information. You can manage your cookie preferences through your browser settings.
3. Information from Third Parties
We may receive information about you from third-party sources, including:
- Social media platforms (if you link or interact with your account)
- Analytics providers
- Marketing partners
- Public databases or other publicly available sources
We use this information in accordance with this Privacy Policy and applicable law.
How We Use Your Information
The OBC processes your personal data to ensure the efficient operation of the Platform and related Services. We use the information we collect for various business and operational purposes, including:
To Provide and Maintain Our Services
- Creating and managing your account
- Delivering the features and functionality of the website
- Processing transactions and fulfilling requests
To Improve and Personalize Your Experience
- Analyzing usage trends and user behavior
- Enhancing and optimizing the performance of our website and services
- Customizing content, recommendations, and user experience
To Communicate with You
- Responding to inquiries, support requests, and feedback
- Sending administrative messages, such as service updates or security alerts
- Providing marketing and promotional communications (where permitted by law and your preferences)
To Ensure Security and Prevent Misuse
- Detecting, investigating, and preventing fraud, abuse, or security issues
- Enforcing our Terms of Service and other legal agreements
To Comply with Legal Obligations
- Meeting regulatory, legal, or compliance requirements
- Responding to lawful requests from public authorities or legal processes
We will not sell, rent, or share your personal information with third parties for their own marketing purposes without your explicit consent.
Data Retention and Security
The OBC retains personal data only for as long as necessary to provide Services, comply with legal obligations, and resolve disputes. Account and transaction data is retained as long as your account remains active and for up to five years after account closure for compliance purposes. Payment data is stored as required by tax and financial regulations. Marketing and engagement data is retained for up to twenty-four months or until a user opts out.
We implement industry-standard security measures to protect personal data. The OBC uses encryption for data storage and transmission, employs access controls to limit unauthorized access, and monitors for suspicious activity. While we take every precaution to safeguard data, no system is completely secure. Users are encouraged to use strong passwords and enable two-factor authentication where available.
Account Deletion & Personal Data
The OBC allows users to delete their account instantly via the Platform. Once this action is taken, all personal and account-related data including contact information and associated records will be permanently deleted from our platform. This process is immediate and irreversible. Users are advised to ensure they have saved any necessary information before initiating deletion, as no recovery will be possible once the account is removed.
Your Rights and Choices
Users have the right to access, update, and correct their personal information through their account settings. If you wish to delete your personal data, you may request account closure, subject to legal retention requirements.
Opt-out of emails
We may send you promotional emails or other communications about our products, services, or special offers that may be of interest to you. If you no longer wish to receive these communications, you may opt out at any time.You can opt out by contacting us directly at [email protected] with your request.
Please note that even if you opt out of receiving promotional emails, we may still send you important administrative or transactional messages, such as updates to our terms, account-related notices, or other service-related communications that are necessary to provide you with our services.
Opt-in for Promotion & Marketing (P&M) SMS
By signing up for the OBC and providing your mobile number, you consent to receive transactional and promotional SMS messages related to your account. P&M messages may include notice for events, meetings, or updates. You can opt out by contacting us directly at [email protected] with your request.
Cookies and Tracking Technologies
The OBC uses cookies and similar technologies only for session management and analytics within our platform. We do not use third-party cookies or share cookie data for advertising purposes. We do not track users across apps or websites.
International Data Transfers
If you access the platform from outside the country where our servers are located, please be aware that your information may be transferred to, stored, and processed in countries outside your country of residence, including where data protection laws may differ from those of your jurisdiction.We take appropriate steps to ensure that personal information is treated securely and in accordance with this Privacy Policy and applicable data protection laws.
Children’s Privacy
The OBC’s Services are intended for individuals aged 18 and older. We do not knowingly collect personal data from children. If we become aware that a minor has provided personal information, we will take steps to delete the data immediately.
Changes to This Privacy Policy
The OBC reserves the right to update this Privacy Policy as necessary. Any modifications will be posted to our website, and where legally required, we will notify users via email. Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.
Contact Information
For questions or concerns regarding this Privacy Policy, please contact us at:
The OECS Business Council (OBC)Email: [email protected]